Capgemini is headquartered in Paris, France and operates in more than 30 countries. We are, above all, a people company – with over 100,000 employees in North America, Europe, and the Asia Pacific region. With more than 300 offices around the globe, we are one of the world’s largest providers of Consulting, Outsourcing and Technology Services.
For the Iasi, Romania Office, Capgemini Information Technology Outsourcing is currently seeking candidates for the position of:
OPERATIONS MANAGER
The Operations Manager is responsible for ensuring that appropriately skilled and trained resources are available and that they are working in accordance with agreed internal and customer procedures.
The overall objective of the Operations Manager is to manage the project effectively in such a way that the services supplied to the clients satisfy the requirements of the Service Delivery Account Team and meet contractual commitments, whilst developing the capability of the centre as a whole.
Requirements
- Possess people management skills and process management knowledge
- Be open minded and open for innovations
- Be self-sufficient, self-motivated, flexible
- Has a financial background
- Perfect English (both written & spoken)
- Working experience in international companies
Preferable, but nor mandatory:
- Outsourcing knowledge
- ITIL certificates, etc
Preferable to have been previously:
IT Manager, Shift Manager, Shift Leader, Branch office Manager, Project Manager, Senior Team Leader, etc related to people management.
Good luck!
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